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Bifocal enables you to run live feedback sessions where you can iterate on your prototype in real time based on user or internal feedback. During the session, Bifocal listens to the feedback and helps you build new versions of your prototype in real-time based on the insights gathered.

Create a feedback session

  1. Navigate to the Sessions tab of your project and click “New Session”.
  2. Choose Live Feedback Session
  3. Give your session a name and choose the type: Customer or Internal.
  4. Next, choose which prototype you will be presenting during your feedback session. “Base” prototype is the imported prototype set as the base for the project. “Forks” are new versions of the Base prototype, built by Bifocal coding agents. Select Base when you want to get feedback on your parent prototype, or a Fork when you want to get feedback on an alternate version.
After creating a session, Bifocal will generate two separate links. The Participant link leads to an experience designed for the participants of your session. The Admin link leads to an experience for you / interview moderator to view feedback and build new versions of the prototype in real-time.

Participant View

The participant view cleanly displays your prototype as a fully interactive webpage, and records the feedback directly from participants through voice recording. If you are running a live user interview, send this participant link to your user / customer, and have them present this tab on their Zoom while recording their feedback. You can also send this link to have customers review your prototype and give feedback asynchronously; users / customers can look at the prototype and record their feedback on their own time.

Admin View

The admin view of a session allows you to build and create new versions of the prototype in real-time during the interview. As your participants are giving feedback, Bifocal transcribes it and displays it in the admin view in real time on the Transcript tab.

Generating Insights & Solutions

As raw feedback comes in, Bifocal will begin to generate both Insights and Solutions. Insights transform raw feedback into high-level strategic insights about the user feedback. It includes the exact quote from the transcript that inspired the insights. Solutions are ideas for how to iterate on the prototype based on these insights. It includes a description of the proposed iteration, including which pages might be changed or added. Bifocal will also attach design inspiration that it believes is relevant to the solution based on existing products. This design inspiration helps the coding agent build a great version of the solution by referencing a well-crafted UX from another popular product.

Build new versions of the prototype

As Bifocal identifies insights and suggests solutions, you can choose which solutions you would like to turn into prototypes. Select one or more solutions on the Solutions tab in the session view and click “generate” prototype. From here Bifocal coding agents will begin creating a new version of the prototype which you can view on the Prototype tab. In addition to Bifocal-generated solutions, you can also add your own solutions directly in the Solution tab, and then choose these to have Bifocal create a new version based on it. Bifocal is still in alpha so prototype generation might be slow — bear with us as we make everything speedier!

View generated prototypes

New versions of the prototype will build and display on the prototype tab. When you click on the prototype version, you’ll be able to see and interact with it inside of the Admin view. From here, you can do a number of things.
  • To view a consolidated log of changes made, click “View Changes” in the upper right hand corner.
  • If you would like to show this new version of this prototype to a participant, click the “Set as Public” button next to the prototype name. This will switch the prototype that participants see to the new version you’ve just built.

Rebuilding prototypes

Sometimes prototype generation fails. When that happens, you can try to regenerate by clicking the “Rebuild” button in the upper right hand corner of the session view.

End a session

When you’re done with your session, click “End Session” in the upper right hand corner of the Admin session view. This will disable the participant link so that no more feedback is recorded.